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Order of Operations for Teen RA

Page history last edited by Michael Cox 16 years ago

Order of Operations for Teen RA

 

  1. Small Talk

Keep the interaction light and low-pressure

Give the teen plenty of space

Some phrases to try...

-I’ve seen a lot of people checking that one out, is it good?

-Are you looking for a certain book I can help you find?

-These shelves are sometimes kind of messy - let me know if what you're looking for isn't there.

 

  1. Determine requirements/reading/interest level

-Is this for an assignment, or just for fun? What grade are you in?

-Do you read a lot?

-Can you think of a book/movie that you’ve liked recently?

-Have you read anything recently that you’ve really hated?

-Do you want something quick or do you want a book to spend more time with?

- Show examples of books – text size, page length, and white space can be good indicators for teens to go on.

 

  1. Make your pitch

-Repeat the facts you have gleaned. “So you are looking for . . .”

-It’s a ________ book about a ________ who ________. If you like books that ________, you might like this one. People who have liked ________ have also liked this one.

-Articulate the appeal factors that stand out: fast paced; a real tear-jerker; great for people who liked Stormbreaker; totally realistic.

-Never, ever lie!

 

  1. Make your exit

-Offer several quick choices then leave them on a table or slightly pulled out.

-“Let me know if none of these work and I’ll try again.”

-Withhold judgment.

 

  1. Check back in

-Swing back around after a short time and offer more help if needed.

-Examine what was left behind to get a sense of what worked.

 

 

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